ALGATEC- Alriols y Garcia Tecnologias, S.L. with CIF B-22335426, hereinafter ALGATEC, is a store dedicated to the provision of Internet services with registered office at AV. ARAGON 3, 22500 Binefar (Huesca) - Spain -. Through this LEGAL NOTICE the purchase and shipping conditions are determined between this service (hereinafter WEB) accessible at the Internet address www.algatecoutdoor.com/es/ and the users of the WEB (hereinafter USERS).
PURCHASE CONDITIONS
Our company guarantees the perfect condition of all its products.
Legal Guarantee of the Products sold by Algatec S.L .:
Legal guarantee of conformity for goods.-Art. 97.1 m) of ROL 112007, of November 16.-art. 71, 2, 1st Law 1312003, of December 17, on Defense and PCU.
In the prices of our website, VAT is included. The products are original, from the factory (except the packs created by algatecoutdoor). algatecoutdoor is not responsible for possible photographic errors of the original products, which the brands give us and allow us to sell.
Once the request is made, ALGATEC will confirm to the client the reception of the request, whose delivery would be made within the established deadlines.
Returns: Once the order is received at the customer's address, it will have the legal deadlines that assist the consumer to return the product, if it is not to their satisfaction, in which case, they are obliged to communicate it by e-mail to hello @ groupalgatec.com, and proceed to return the product in perfect condition with its original packaging and intact, including the original invoice.
Once the condition of the product has been verified, ALGATEC will reimburse the customer for the amount paid, within 15 days of receipt.
SHIPPING AND SHIPPING COSTS. Our primary objective is customer service, and for this we have a large stock that we are continually increasing.
THE DELIVERY TIME for delivery of the merchandise is estimated approximately in detail in each Article on the website and its corresponding version, using mainly as a transport company SEUR / NACEX. The delivery times indicated are approximate and are calculated from the departure of the merchandise from our warehouses.
SHIPPING COSTS. All shipments * are with freight paid, and ALGATEC may at any time be able to change this policy, in which case the USER would see the amount of said freight in a shopping cart. (* threshold exception, Balearic and Canary Islands)
GENERAL CONDITIONS OF USE AND PURCHASE ALGATECOUTDOOR.COM
1. INTRODUCTION
This document (together with all the documents mentioned therein) establishes the conditions governing the use of this website (www.ALGATECOUTDOOR.com) and the purchase of products on it (hereinafter, the "Conditions" ), whatever the application, digital medium, support or device through which it can be accessed. Please read these Conditions carefully, our Privacy and Cookies Policy (“Privacy Policy and Cookies”) before using this website. By using this website, placing an order through it, you agree to be bound by these Conditions and by our Privacy and Cookies Policy, by what if you do not agree with all the Conditions and the Privacy and Cookies Policy, you should not use this website. If you have any questions related to the Conditions or the Privacy and Cookies Policy, you can contact us through our contact channels. The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on this website.
2. OUR DATA
The sale of items through this website is carried out under the name ALGATECOUTDOOR.com by Alriols and Garcia Tecnologias SL., A Spanish company domiciled at Avda.de Aragon, 3 22500 Binéfar Huesca Spain, registered in the Mercantile Registry of Huesca, at Volume 55 Book 0 Folio 36, and NIF B-22335426
3. YOUR DATA AND YOUR VISITS TO THIS WEB PAGE
The information or personal data that you provide us about you will be treated in accordance with the provisions of the Privacy and Cookies Policy. By using this website you consent to the processing of such information and data and declare that all the information or data you provide us with is true and corresponds to reality.
4. USE OF OUR WEBSITE
By using this website and placing orders through it, you agree:
i. Make use of this website only to make legally valid queries or requests.
ii. Do not make any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.
iii. Provide us with your email address, postal address and / or other contact information truthfully and accurately. Likewise, you agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to process your order. By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
5. HOW TO PLACE AN ORDER
To place an order, you must follow the online purchase procedure and click "Authorize payment". After this, you will receive an email acknowledging receipt of the order (the "Order Confirmation"). Also, we will inform you by email that the product is being shipped (the "Shipping Confirmation").
6. TECHNICAL MEANS TO CORRECT ERRORS
In the event that you detect that an error has occurred when entering your personal data during your registration as a user of this website, you can modify them in the "My Account" section. In any case, you can correct errors related to the personal data provided during the purchase process by contacting customer service through the phone 974 42 99 24, the chat available on the website, via social networks (on Facebook and Twitter ) or through WhatsApp, as well as exercising the right of rectification contemplated in our Privacy and Cookies Policy through hello@groupalgatec.com. This web page shows confirmation windows in various sections of the purchase process that do not allow you to proceed with the order if the information in these sections has not been provided correctly. Likewise, this web page offers the details of all the items that you have added to your basket during the purchase process, so that, before making the payment, you can modify the details of your order. If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service, by phone or email address mentioned above, to correct the error.
7. AVAILABILITY OF PRODUCTS
All orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, we will refund any amount you may have paid.
8. DELIVERY
Unless there are circumstances arising from the customization of the products, or unforeseen or extraordinary circumstances occur, we will send you the order consisting of the product / s related in each Shipping Confirmation within the period indicated on the website according to the shipping method selected and, in any case, within a maximum period of 30 days from the date of the Order Confirmation.
We do not make home deliveries on Saturdays or Sundays. For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires material possession of the products, which is will prove by signing the receipt of the order at the agreed delivery address.
9. IMPOSSIBILITY OF DELIVERY
If it is impossible for us to deliver your order, we will try to find a safe place to leave it. If we cannot find a safe place, your order will be returned to our warehouse. Also, we will leave you a note explaining where your order is and how to get it shipped again. If you are not going to be at the place of delivery at the agreed time, please contact us to arrange delivery. on another day. In the event that 15 days after your order is available for delivery, the order has not been delivered for a reason not attributable to us, we will understand that you wish to withdraw from the contract and we will consider it resolved. As a result of terminating the contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different delivery method than the least expensive delivery method. that we offer) without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract to be terminated.Please note that the transport derived from the resolution may have an additional cost, so that we will be authorized to pass on the corresponding costs.
10. PRICE AND PAYMENT
The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount due as set out in our Buying - Shipping Guide. Prices may change at any time, but (except as stated above) possible changes will not affect orders with respect to which we have already sent you an Order Confirmation. Once you have selected all the items you want to buy, they will have been added to your cart and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or checking the information that in each step is requested. Also, during the purchase process, before making the payment, you can modify the details of your order. as a user or continue as an unregistered user.
11. VALUE ADDED AND BILLING TAX
In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the articles shall be deemed to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question. In orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations in each of these territories. You expressly authorize us to issue the invoice electronically, although you can indicate at any time your willingness to receive an invoice on paper, in which case, we will issue and issue the invoice in that format.
12. RETURN POLICY
12.1 Legal right to withdraw from the purchase Right of withdrawal If you are hiring as a consumer and user, you have the right to withdraw from this contract within 14 calendar days without justification.
The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods or in case the goods that make up your order are delivered separately, to the 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods. To exercise the right of withdrawal, you must notify us to ALGATEC SL, to the address, Avda. De Aragon, 3, de 22500 Binefar Huesca or through the chat available on the website, via social networks (Facebook and Twitter) your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email). You can use the model withdrawal form that appears SITE WEB to these Conditions, although its use is not mandatory. To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires. Consequences of withdrawal In the event of withdrawal, we will refund all payments received from you, including delivery costs to the initial shipping address (with the exception of additional costs resulting from your choice of a different delivery method to the least expensive method of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you indicate otherwise, expressly detailing the payment method through which you want us to make the return. You will not incur any expenses as a result of the refund. Notwithstanding the foregoing, we may retain the refund until we have received the goods, or until you have presented proof of the return thereof, depending on which condition is met first. You must return or deliver the products directly to us or request the return on our website through a courier / courier, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which you notify us. your decision to withdraw from the contract.
The deadline will be considered fulfilled if you return the goods before the deadline has expired. Unless you return the goods in our store or through a courier / courier organized by us, you must bear the direct cost of returning the goods. You will only be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
12.2 Common provisions You will not have the right to withdraw from the contract whose object is the supply of any of the following products:
- Personalized items. - Music CDs / DVDs without their original packaging. - Goods sealed for health or hygiene reasons that have been unsealed after delivery. Your right to withdraw from the contract will apply exclusively to those products that return the same conditions in which you received them. No refund will be made if the product has been used beyond the mere opening of the same, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the product / s while they are in your possession. Please return the item using or including all its original packaging, instructions and other accompanying documents. You can make returns through a courier / courier that we will send to your address.
Returns in store
You can return the products to us in any of our stores in Spain following the instructions that you will find in the "RETURNS" section, direct or indirect, with said section and / or its products.
13. GUARANTEES
If you contract as a consumer and user, we offer you guarantees on the products that we commercialize through this website, in the legally established terms for each type of product, responding, therefore, for the lack of conformity of the same that they manifest within a period of two years from the delivery of the product . It is understood that the products are in accordance with the contract as long as (i) they comply with the description made by us and possess the qualities that we have presented on this website, (ii) they are suitable for the uses that products of the same type are ordinarily intended for and (iii) present the usual quality and benefits of a product of the same type that are reasonably expected. In this sense, if any of the products is not in accordance with the contract, you must bring it to our attention following the detailed procedure above and through any of the means of communication provided for this purpose. The products we sell, especially handicraft products, can often have the characteristics of the natural materials used in their manufacture. These characteristics, such as variation in sales, texture, knots, and color, will not be considered tare defects. On the contrary, they should be present and appreciated. We only select the highest quality products, but natural characteristics are inevitable and must be accepted as part of the individual appearance of the product.
14. LIABILITY AND DISCLAIMER OF LIABILITY
Unless expressly provided otherwise in these Conditions, our liability in relation to any product purchased on our website will be strictly limited to the purchase price of such product. However, and unless otherwise provided by law, we will not accept any responsibility for the following losses, regardless of their origin: (i) loss of income or sales: (ii) loss of business; (iii) loss of earnings or loss of contracts; (iv) loss of anticipated savings; (v) loss of data; and (vi) loss of management time or office hours. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website, unless expressly stated contrary in it.
15. INDUSTRIAL AND INTELLECTUAL PROPERTY
You acknowledge and consent that all copyrights, trademarks and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to us or to those who have licensed us for their use. You may use said material only in the way expressly authorized by us or by those who granted us a license to use it. This will not prevent you from using this website to the extent necessary to copy the information about your order or Contact information. .
16. VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS
You must not misuse this website by intentionally entering viruses, Trojans, worms, logic bombs, or any other technologically harmful or harmful program or material. You will not try to gain unauthorized access to this web page, to the server where said page is hosted or to any server, computer or database related to our web page. You agree not to attack this website through a denial of service attack or a distributed denial of service attack. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website. We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or of downloading content from the same or to which it redirects.
17. LINKS FROM OUR WEBSITE
In the event that our website contains links to other websites and materials of third parties, these links are provided for informational purposes only, without us having any control over the content of such websites or materials. Therefore, we do not accept any responsibility for any damage or loss derived from its use.
18. WRITTEN COMMUNICATIONS
The applicable regulations require that part of the communications information that we send you be in writing. By using this website, you agree that most of these communications with us are electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
19. NOTIFICATIONS
The notifications that you send us must be sent through the phone 974429924, the chat available on the website, via social networks (Facebook and Twitter) or through hello@groupalgatec.com. In accordance with the provisions of the preceding clause and unless otherwise stipulated, we may send you communications either by e-mail or at the postal address provided by you when placing an order. It will be understood that the notifications have been received and have been correctly made in the same moment that they are posted on our website, 24 hours after an email was sent, another day after the date of the ban on any letter. To prove that the notification has been made, it will be enough to prove, in the case of a letter, that it had the correct address, it was correctly sealed and that it was duly delivered by post or in a mailbox and, in the case of email, that it was sent to the email address specified by the recipient.
20. ASSIGNMENT OF RIGHTS AND OBLIGATIONS
The contract is binding both for you and for us, as well as for our respective successors, assigns and successors in title. You may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained our prior written consent. We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, liens and other transfers will affect the rights that, as the case may be, you, as a consumer, have recognized by law and will not void, reduce or limit in any other way the guarantees, both express and tacit, that we could have given him.
21. EVENTS OUTSIDE OUR CONTROL
We will not be responsible for any breach or delay in the fulfillment of any of the assumed obligations, when it is due to events that are beyond our reasonable control ("Force Majeure"). The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and among others, the following: a. Strikes, lockouts or other industrial action. b. Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or not) or threat or preparations for war. c. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
22. APPLICABLE LEGISLATION AND JURISDICTION
The use of our website and product purchase contracts through said website will be governed by Spanish law. Any controversy that arises related to the use of web pages with such contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts. If you are hiring as a consumer, nothing in this clause will affect the rights that as such are recognized by current legislation.
ADDITIONAL SELLER CONDITIONS
Algatecoutdoor is an internationally accessible website; with multiple domains.
Sales made for the UEE countries include the corresponding taxes, therefore, the seller reserves the right to reject a purchase for the UEE that has been made with an external IP (outside the UEE), which therefore does not includes the corresponding taxes.
Algatecoutdoor offer in Spain the Sequra payment method "pay later" except in the Autonomous Communities of the Canary Islands, Ceuta and Melilla.
Algatecoutdoor, algatec S.L. offers the VAT refund service for invoices to the Principality of Andorra with deliveries in UEE, said administrative service has a cost for the client of € 15
Algatecoutdoor, algatec S.L. sells spare parts requested by the client specifically. These pieces do not admit return
Algatecoutdoor sells at its registered office, located in Europe. The act of buying and selling carried out in Europe, involves only the coverage of the European guarantee (2 years) of the products.
Thank you for trusting us, if you have any questions, you can contact us, by email or by phone.
ALGATEC S.L.
hello@groupalgatec.com
+34 974429924